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Hours and Policies

Practice Hours

Monday – Friday 8am-12pm and 1pm-5pm

New Patient Information

Plan to arrive at least 20 minutes prior to your first appointment to ensure a smooth transition to our practice. Please bring to your appointment the following:

  • Your insurance card(s) and a picture ID
  • List of any medications you are currently taking
  • Any radiological studies (MRI, CT, or X-Ray) on a disk with the printed radiology report
  • Medical records regarding your care for this issue
  • Your picture will be taken at the front desk for identification purposes

*Co-Pays and Cost Shares are expected at the time of service.

Walk-In and Same Day Appointment Information

We welcome same day appointments! We strive to see new and established patients within 24 hours, regardless of the reason and for issues ranging from acute illnesses to physical examinations.

Walk-in visits are not encouraged. However, if it is urgent and you are not able to reach us prior to your arrival, we will attempt to work you in as quickly as possible, realizing that you may have a prolonged wait as we care for previously

Follow Up Appointments

We ask that you arrive fifteen minutes prior to your appointment time.

Canceling an Appointment

Please cancel appointments as soon as possible (24 hours in advance of your appointment time is appreciated).

Because our providers are on call for the Emergency Room at Onslow Memorial Hospital, we sometimes need to reschedule your appointment. We will do our best to accommodate your schedule when setting a new appointment time.

Late Appointments

In order to serve our patients in a timely manner we adhere strictly to our schedule. If you are fifteen minutes late for your appointment, we may ask you to reschedule to another date and time.

Cell Phone Policy

Please do your best to silence your cell phones upon entering our practice to better serve you and our patients.

Insurance Policies Accepted

We accept most major insurances. Always check with your insurance company before selecting a physician.

Special Needs and Considerations

If you have any special needs or requirements please make sure that you bring these to the attention of our staff before your scheduled appointment time. Courtesy wheelchairs are available for your use.

Medication Refills

Please be advised that prescription refills may take up toe 72 business hours. Not all medications can be called into the pharmacy and will need to be picked up by the patient. We will not refill medications after clinic hours, or during weekends or holidays.